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Terms & Conditions

Family Information:

Enjoyment for people of all ages is the keynote of Bicton Park Botanical Gardens, and we do not wish to spoil your fun by imposing too many dos and don’ts. However, we ask you to observe the following for your own safety and others around you:

Our outdoor and indoor play areas offer lots of fun and excitement, but CHILDREN MUST BE SUPERVISED AT ALL TIMES by parents or guardians.

When using the indoor play area, you must be under the age of 12 to use the main play zone, and 5 or under when using the Toddler zone. Shoes are not allowed whilst using the indoor play area and socks must be worn at all times.

Please be especially watchful near our Lakes, Ponds and Streams, and do not allow anyone to climb trees or slide down grassy banks. Ball games are not permitted within the formal gardens.

When near or around water, please be very cautious of the swans. They are wild birds and can sometimes act in a hostile manner when approached, so please KEEP AWAY FROM THE SWANS.

SKATEBOARDS, ROLLERBLADES, BICYCLES, SCOOTERS, CHILDRENS DOLL PRAMS and TRICYCLE BUGGIES are STRICTLY not permitted within the gardens. We do offer our own pushchairs for your use which can be found at reception. Any of the above can be left at reception during your visit or if you prefer taken back to your car.

Please remember that Paths, Steps and Lawns can become slippery when wet or icy, especially when fallen leaves are present in autumn and winter. You may walk on any grassed area, but please take care when walking off the Paths.

Disabled access:

The gardens are wheelchair friendly, but please note that there are some steep slopes and steps throughout. The Easy Path in the Mediterranean Garden is recommended for access to the museum and lower garden levels.

We offer the use of free wheelchairs which can be found on Entrance to Reception

Picnics:

We welcome picnickers, but food bought into the Park may only be consumed in the Picnic Areas provided. (Please ask a member of staff at Reception for the picnic areas) Barbeques are NOT permitted.

WE DO NOT HAVE ANY INSIDE AREAS FOR PICNICS, However there is a covered area outside the Indoor Play Area.

Customers found consuming their own food and drink outside of the stated picnic areas, will be asked to leave. With the exception of baby bottles and jars of baby food. This includes both the Indoor Play Area and Orangery’s.

Dogs:

Dogs may be bought into the Park for a fee of £1.00 per animal (Including poop bags if required) Dogs must be kept on a short lead at all times and are not allowed in the Restaurant or Play Areas. Dogs must not be left unattended at any time whilst in the Park, including, outside the children’s play areas.

Please avoid letting your dog drink the water in the park from the streams, lakes and ponds. This is due to the naturally occurring blue algae that are harmful to dogs if consumed. Bowls of fresh water can be found in the Garden Centre

TESCO VOUCHERS:

Tesco Vouchers can be used for the standard day admissions into the park.

They cannot be used in conjunction with any other promotions, discounts or on our annual memberships. (This includes family day tickets). Also we are not permitted to give change when more Tesco Vouchers are used than required.

For more information please follow the following URL: http://www.tesco.com/clubcard/deals/productinfosheets/s3010.pdf

Photography:

We are happy for you to take photographs in the park for personal use. NO COMMERCIAL photography is allowed without permission from the owner (For more information please contact Reception)

Members:

All of the above Terms are in place for both members of the park and daily customers.

Membership cards:

One card will be issued for each membership; replacement cards will be charged for:

                Family/Grandparent Family: £9.00

                Small Family, Double Adult, and Double Concession: £6.00

                Single Adult/Concession: £3.00

Entry to the gardens without your membership card will be at our discretion and will currently cost £1.25 per adult and £1.00 per child. Bicton Park Botanical Gardens reserves the right to eject people, refuse entry, alter prices and close the whole or any part of the Park at any time. Only the named people on the membership card can gain entry to the gardens and if you allow other people to use your card the membership will become void.

BICTON PARK BOTANICAL GARDENS RESERVES THE RIGHT TO CLOSE THE WHOLE OR ANY PART OF THE PARK AT ANY TIME

FIRST AID: IN AN EMERGENCY alert a member of staff or call Reception on 01395 568465

If you have any queries regarding our Terms and Conditions, please feel free to contact us.