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Terms & Conditions

Family Information:

Enjoyment for people of all ages is the keynote of Bicton Park Botanical Gardens, and we do not wish to spoil your fun by imposing too many dos and don’ts. However, we ask you to observe the following for your own safety and others around you:

Our outdoor and indoor play areas offer lots of fun and excitement, but CHILDREN MUST BE SUPERVISED AT ALL TIMES by parents or guardians.

When using the indoor play area, you must be under the age of 12 to use the main play zone, and 5 or under when using the Toddler zone. Shoes are not allowed whilst using the indoor play area and socks must be worn at all times.

Please be especially watchful near our Lakes, Ponds and Streams, and do not allow anyone to climb trees or slide down grassy banks. Ball games are not permitted within the formal gardens.

When near or around water, please be very cautious of the swans. They are wild birds and can sometimes act in a hostile manner when approached, so please KEEP AWAY FROM THE SWANS.

SKATEBOARDS, ROLLERBLADES, BICYCLES, SCOOTERS, CHILDRENS DOLL PRAMS and TRICYCLE BUGGIES are STRICTLY not permitted within the gardens. We do offer our own pushchairs for your use which can be found at reception. Any of the above can be left at reception during your visit or if you prefer taken back to your car.

Please remember that Paths, Steps and Lawns can become slippery when wet or icy, especially when fallen leaves are present in autumn and winter. You may walk on any grassed area, but please take care when walking off the Paths.

Disabled access:

The gardens are wheelchair friendly, but please note that there are some steep slopes and steps throughout. The Easy Path in the Mediterranean Garden is recommended for access to the museum and lower garden levels.

We offer the use of free wheelchairs which can be found at entrance to Reception


We welcome picnickers, but food bought into the Park may only be consumed in the picnic areas provided. You will find a covered are out side the play barn, and we also offer the chalet style hut at  Farm Land play area. Also we have many picnic benches located throught the park.

Barbeques are NOT permitted.


Dogs may be bought into the Park for a fee of £1.00 per animal (Including poop bags if required) Dogs must be kept on a short lead at all times and are not allowed in the children’s Play Areas. They are permitted in the restaurant but only in the ‘Dog Friendly’ Orangery. Dogs must not be left unattended at any time whilst in the Park, including, outside the children’s play areas.

Please avoid letting your dog drink the water in the park from the streams, lakes and ponds. This is due to the naturally occurring blue algae that are harmful to dogs if consumed. Bowls of fresh water can be found in the Garden Centre


Tesco Vouchers can be used for the standard day admissions into the park.

They cannot be used in conjunction with any other promotions, discounts or on our annual memberships. (This includes family day tickets). Also we are not permitted to give change when more Tesco Vouchers are used than required.

For more information please follow the following URL:


We are happy for you to take photographs in the park for personal use.

NO COMMERCIAL photography is allowed without permission from the owner (For more information please contact Reception)

We also reserve the rights to any pictures taken of the park.


All of the above Terms are in place for both members of the park and daily customers.

Membership cards:

One card will be issued for each membership; replacement cards will be charged for: £10.00

Entry to the gardens without your membership card will be at our discretion and will currently cost £1.00 per person.

Bicton Park Botanical Gardens reserves the right to eject people, refuse entry, alter prices and close the whole or any part of the Park at any time.

Only the named people on the membership card can gain entry to the gardens and if you allow other people to use your card the membership will become void.

I agree and understand Shoes and Buggies may not enter The Indoor Playbarn. Entry to the Playbarn is £1 per child (age 1–12).


FIRST AID: IN AN EMERGENCY alert a member of staff or call Reception on 01395 568465

If you have any queries regarding our Terms and Conditions, please feel free to contact us.