Family Information:
Enjoyment for people of all ages is the keynote of Bicton Park Botanical Gardens, and we do not wish to spoil your fun by imposing too many dos and don’ts. However, we ask you to observe the following for your own safety and others around you:
Our outdoor and indoor play areas offer lots of fun and excitement, but CHILDREN MUST BE SUPERVISED AT ALL TIMES by parents or guardians.
When using the indoor play area, you must be under the age of 12 to use the main play zone, and 5 or under when using the Toddler zone.
Shoes and buggies are not permitted within the Indoor Play Barn. Wheelchairs are permitted providing the wheels are wiped down before entry, to avoid debris being carried inside. Blue shoe coveralls are available for adults to wear within the Indoor Play Barn if required. Socks must be worn within the Indoor Play Barn.
Please be especially watchful near our Lakes, Ponds and Streams, and do not allow anyone to climb trees or slide down grassy banks. Ball games are not permitted within the formal gardens.
When near or around water, please be very cautious of the swans. They are wild birds and can sometimes act in a hostile manner when approached, so please KEEP AWAY FROM THE SWANS.
Skateboards, rollerblades, bicycles, scooters, children’s dolls prams, ‘Heely’ shoes, tricycle buggies, drones and model boats
are strictly not permitted within the Gardens. We do offer our own pushchairs for your use which can be found at reception. Any of the above can be left at reception during your visit or if you prefer taken back to your car.
Please remember that Paths, Steps and Lawns can become slippery when wet or icy, especially when fallen leaves are present in autumn and winter. You may walk on any grassed area, but please take care when walking off the Paths.
Disabled access:
The gardens are wheelchair friendly, but please note that there are some steep slopes and steps throughout. The Easy Path in the Mediterranean Garden is recommended for access to the museum and lower garden levels.
We offer the use of free wheelchairs which can be found at entrance to Reception
Picnics:
Own food may not be consumed within any of the buildings at the Park (with the exception of milk and pureed food for babies).
There are picnic benches situated around the Park, together with a covered area outside the indoor Play Barn, and a chalet-style hut at Farmland, where you may eat your own food.
Barbeques are NOT permitted.
Dogs:
Dogs may be bought into the Park for a fee of £1.00 per animal (Including poop bags if required) Dogs must be kept on a short lead at all times and are not allowed in the children’s Play Areas. They are permitted in the restaurant but only in the ‘Dog Friendly’ Orangery. Dogs must not be left unattended at any time whilst in the Park, including, outside the children’s play areas.
Please avoid letting your dog drink the water in the park from the streams, lakes and ponds. This is due to the naturally occurring blue algae that are harmful to dogs if consumed. Bowls of fresh water can be found in the Garden Centre
Tesco Vouchers:
Tesco Vouchers can be used for the standard day admissions into the park.
They cannot be used in conjunction with any other promotions, discounts or on our annual passes. (This includes family day tickets). Also we are not permitted to give change when more Tesco Vouchers are used than required.
For more information please see: http://www.tesco.com/clubcard/deals/productinfosheets/s3010.pdf
Photography:
We are happy for you to take photographs in the park for personal use.
NO COMMERCIAL photography is allowed without permission from the owner (For more information please contact Reception)
We also reserve the rights to any pictures taken of the park.
Prices and Park Opening
Bicton Park reserve the right to alter and/or introduce prices at any time.
BICTON PARK BOTANICAL GARDENS RESERVES THE RIGHT TO CLOSE THE WHOLE OR ANY PART OF THE PARK AT ANY TIME
First Aid:
IN AN EMERGENCY alert a member of staff or call Reception on 01395 568465
Annual Pass Holders:
All of the above Terms are in place for both Annual Pass holders of the park and daily customers.
Annual Passes:
Annual passes can only be purchased as an upgrade to the daily ticket, whether purchased within the Park or via the internet.
We do not sell child-only upgrades, (2yrs-17yrs). Children are required to be added to an adult annual pass.
Tesco vouchers and complimentary tickets cannot be used to purchase annual passes to the Park.
If a physical annual pass card is lost a replacement can be issued for £10.00. (Annual cards remain the property of Bicton Park Botanical Gardens).
Bicton Park reserves the right to take and store a photo of annual pass holders to ensure account security.
Bicton Park reserve the right to alter and/or introduce prices, and close all or any part(s) of the Park at any time.
Bicton Park reserve the right to terminate your annual pass without refund for reasons such as, but not limited to, swearing at other visitors or staff, anti-social or offensive and threatening behaviour, and non-compliance with rules within the Park.
Only persons named on the annual pass may gain entry to the Park during normal opening hours. (Concerts and evening events excluded.)
Opening times may be found on our website www.bictongardens.co.uk or by contacting reception Tel: 01395 568465.
If you allow people who are not on the annual pass to use your card to gain entry to the Park your annual pass will become void.
Extra Charges (not included in your annual pass): The Bicton Woodland Railway, Mini Golf, and the Indoor Play Barn.
Bicton Park Botanical Gardens reserves the right to eject people, refuse entry, alter prices and close the whole or any part of the Park at any time.
Only persons named on the annual pass may gain entry to the Park during normal opening hours. (Concerts and evening events excluded.) Opening times may be found on our website www.bictongardens.co.uk or by contacting reception Tel: 01395 568465.
If you allow people who are not on the annual pass to use your card to gain entry to the Park your annual pass will become void.
Please show your annual pass at the point of sale in the shop, garden centre, restaurant or play areas to receive your 5% discount on purchases, (not including concerts or events). Unfortunately discounts cannot be applied retrospectively.
Bicton Park reserve the right to terminate your annual pass without refund for reasons such as, but not limited to, swearing at other visitors or staff, anti-social or offensive and threatening behaviour, and non-compliance with rules within the Park.
Data Protection
In accordance with new Data Protection laws (as outlined above) we seek permission to contact you in the future with regard to our marketing emails and newsletters. If you wish or do not wish to continue to receive such information from us, please indicate your preference by letting us know on your annual pass confirmation email.
Keeping in touch / Use of data
There’s always something going on at Bicton Park Botanical Gardens, from concerts and special events to new facilities and exclusive offers. As an annual pass holder all information will be securely retained and only used in case of emergencies and notices about the park including newsletters, renewal information and changes to our annual pass holders terms and conditions.
It is a condition of the annual pass that your name, address, telephone number, email and photo are kept on file for validation
For our part we promise:
Thank you for your co-operation.
If you have any queries regarding our Terms and Conditions and use of data please feel free to contact us.
We will not share your information with any third parties.
We also take Tesco Days Out Vouchers at reception
Thursday – August 1st
